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In Case You Missed It News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques 

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable 

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight 

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo! 

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September! 

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Custom Services New Name 

Custom Services New Name

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In Case You Missed It – Late August 2026

In Case You Missed It – Late August 2026

Take a look back at some important topics from the second half of August 2026: 2026 Education Spotlight – Back Office ACH and Paper Payroll Processing Join Us for a Dive into Administrator Features Available in TLC! Need to Update User IDs? It’s FREE and Easy! Join CU*NorthWest for the 2026 Empower Conference! 2026 Education… Read more »

Client NewsCU*Answers
Aug 31, 2026

In Case You Missed It – Early August 2026

In Case You Missed It – Early August 2026

Take a look back at some important topics from the first half of August 2026: Meet Your New Estate Planning Program Powered by Legal Karma July Owner’s View Monthly Recap Rescheduled: Join Us for a Conversation On Instant Payments Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Join Us for CEO… Read more »

Client NewsCU*Answers
Aug 14, 2026

In Case You Missed It – Late July 2026

In Case You Missed It – Late July 2026

Take a look back at some important topics from the second half of July 2026: Join Us for a Dive into Administrator Features Available in TLC! Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Take a Look at the CU*Answers University Courses for August! New Compliance Deadline and Details for The Clearing… Read more »

Client NewsCU*Answers
Jul 31, 2026

In Case You Missed It – Early July 2026

In Case You Missed It – Early July 2026

Take a look back at some important topics from the first half of July 2026: Lender*VP and EDGE Invite You to an In-Person Lunch & Learn Event in Grand Rapids! Coming in October: Vehicle Valuation Price Increase Your Credit Union Has Questions, Our Teams are Here to Help! Make the Most of Your Credit Union’s… Read more »

Client NewsCU*Answers
Jul 15, 2026

In Case You Missed It – Late June 2026

In Case You Missed It – Late June 2026

Take a look back at some important topics from the second half of June 2026: Lending Communications are Easier Than Ever with CU*Chat! 2026 Education Spotlight – Standard Teller Techniques Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers AuditLink Invites You to Join a Conversation on Fraud! 2026 Education Spotlight – Head… Read more »

Client NewsCU*Answers
Jun 30, 2026

In Case You Missed It – Early June 2026

In Case You Missed It – Early June 2026

Take a look back at some important topics from the first half of June 2026: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Check Out the Latest Project Deployments Conversations On Education – Financial Literacy May Owner’s View Monthly Recap Accelerate Card Usage with Digital Wallet Provisioning! SSAE SOC 1 Reports… Read more »

Client NewsCU*Answers
Jun 15, 2026

In Case You Missed It – Late May 2026

In Case You Missed It – Late May 2026

Take a look back at some important topics from the second half of May 2026: Update to CU*Forms: Programming Denial Fields Join Us for a Conversation on Imaging – CU*Forms CBX Update: Channels for Continued Input and Feedback Take a Look at the CU*Answers University Courses for June! Lender*VP and Xtend are Here to Help… Read more »

Client NewsCU*Answers
May 29, 2026

In Case You Missed It – Early May 2026

In Case You Missed It – Early May 2026

Take a look back at some important topics from the first half of May 2026: Arriving with CBX 26.05: New Password Settings for CBX Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247 April Owner’s View Monthly Recap 2026 Education Spotlight – Xpress Teller Techniques Make the Most of Your… Read more »

Client NewsCU*Answers
May 15, 2026

In Case You Missed It – Late April 2026

In Case You Missed It – Late April 2026

Take a look back at some important topics from the second half of April 2026: Join Us for the 2026 CU*Answers Leadership Conference! Have You Heard About Custom Training Edition? Join Us for a Free Demo! Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Join Us for the 2026 Golf Outing as… Read more »

Client NewsCU*Answers
Apr 30, 2026

In Case You Missed It – Early April 2026

In Case You Missed It – Early April 2026

Take a look back at some important topics from the first half of April 2026: Join Network Services for our May Boot Camp! Join Us for the 2026 CU*Answers Leadership Conference! Join Us for the 2026 Golf Outing as Part of Leadership Week! Join Us for Asterisk Intelligence Week, May 4-7! March Owner’s View Monthly… Read more »

Client NewsCU*Answers
Apr 15, 2026
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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of August 2026! View Topics

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 11, 2026 (Sunday)
Self Processing CUs
26.10  

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  • Join Network Services for our October Boot Camp!
  • Mobile 9.0 Coming Soon: Authentication Updates and MACO Re-enrollment
  • New Compliance Deadline and Details for The Clearing House RTP Operating Rule
  • Join Us for a FREE Education Express Webinar!
  • Take a Look at the CU*Answers University Courses for September!
  • Here Comes the Next Collections Roundtable!
  • An Important Update on the SWIVEL Project
  • CU*Forms Update Coming 9/2 – Faster FormFLOW Screens and Clearer On-Screen Instructions
  • Important: MACO Re-enrollment Schedule Changes
Standard Teller Techniques

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

2026 Education Spotlight

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

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