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Learn All About the NEW Online Banking Unsecured Loan Application & Storefront
The Lender*VP and IRSC teams invite you to join us for one of two upcoming webinars, as we dive into the NEW online banking Unsecured Loan Application and Storefront! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams –… Read more »
Join Us for a Conversation On Plastics – Card Portfolio Analysis Discussion
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Our upcoming session will focus on the in-depth analysis of an organization’s card portfolio,… Read more »
In Case You Missed It – Late October 2025
Take a look back at some important topics from the second half of October 2025: Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Introducing CU*Answers Custom Services Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! Take a Look at the CU*Answers University Courses for November! Check Out… Read more »
Conversations On Education – Developing Onboarding Content for New Hire Training Plans
Join us for a conversation on Education! Our upcoming session will focus on building and enhancing training plans for your financial institution’s new hires. Your hosts for this session will be Kasey Olchowski (Manager of Education), Lani Lowing (Education Specialist), and Monica Boguszewski (Education Specalist). We encourage CUSO educators to collaborate with other credit union professionals… Read more »
Reminder: Action Required for FIS SSO Migration – December 19th Deadline
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Join Us for a Conversation on Imaging – CU*Forms Lending
Join CU*Answers Imaging Solutions for a Conversation on CU*Forms – Lending Version! During this upcoming event, we will host a demo of CU*Forms Lending, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Features of CU*Forms and how your credit union is utilizing them…. Read more »
Join Us for a Conversation on Interactive Teller Machines
It has been a while since we last had a Conversation on ITMs. We would like to give you all a chance to engage with your peers and discuss how your ITM processes are going. Please join the CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! We want to give the floor to… Read more »
Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge
Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The CU*BASE Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current… Read more »
Do You Have a New Member Service Representative?
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history…. Read more »
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
2026 Education Spotlight
Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More
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