Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
AuditLink Invites You to an Open Discussion on Vendor Management
Credit union staff and vendor risk managers: join AuditLink for an open dialogue on vendor management! During this event, we will discuss existing and upcoming challenges, along with trends in the vendor management compliance landscape. We’ll explore topics including policy, procedures, vendor onboarding, risk management, due diligence, contract review, AI and more! The goal of… Read more »
Coming in October: Vehicle Valuation Price Increase
Attention CU*Answers clients: effective October 1st, 2026, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $66.50 per month to $73.00 per month, while valuation costs will increase from $0.26 per valuation to $0.29 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/1/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
In Case You Missed It – Late August 2026
Take a look back at some important topics from the second half of August 2026: 2026 Education Spotlight – Back Office ACH and Paper Payroll Processing Join Us for a Dive into Administrator Features Available in TLC! Need to Update User IDs? It’s FREE and Easy! Join CU*NorthWest for the 2026 Empower Conference! 2026 Education… Read more »
CU*Forms Update Coming 9/2 – Faster FormFLOW Screens and Clearer On-Screen Instructions
CU*Answers will be releasing an update to CU*Forms the morning of Wednesday, September 2, 2026. We are pleased to announce that for most users, the main noticeable difference will be that FormFLOW screens will load and transition significantly faster. Please note that this update does not require any action on your part. Additionally, there will… Read more »
Join Network Services for our October Boot Camp!
Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! The October… Read more »
Meet Your New Estate Planning Program Powered by Legal Karma
CU*Answers invites you to meet to our network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the… Read more »
Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »
ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
ProDOC will be sunsetting in October 2026. To ensure a smooth, uninterrupted experience, all credit unions currently using ProDOC will need to transition to CU*Forms prior to that date. We understand that a change like this requires planning, and we are committed to making the move as seamless as possible. We encourage you to begin… Read more »
2026 Education Spotlight – Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. By the… Read more »
Get Ready for the Next Collections Roundtable
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
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