Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 04/29/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Us for a Conversation On Plastics – Cash Back Rewards
Looking for ways to expand your credit card portfolio? Learn from your network peers how a cash back rewards program can increase product sales and support lasting memberships! Join us as we discuss how members are rewarded for purchases, how they can easily enroll, options for additional credit card promotions, and more. Click the button below to… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Arriving 5/6: Update to 1Click Loan Offers to Include Fee When Calculating Modified APR
Attention credit unions that offer 1Click Loans: Project #60719, which features an enhancement to include the fee when calculating modified APR for 1Click Offers, will be deployed to online and Site-Four credit unions on Tuesday, May 6th. If you intend to launch a 1Click campaign on or after May 6th and you plan on charging a… Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Join Us for the 2025 CU*Answers Leadership Conference!
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Arriving 5/6: Update to 1Click Loan Offers to Include Fee When Calculating Modified APR
Attention credit unions that offer 1Click Loans: Project #60719, which features an enhancement to include the fee when calculating modified APR for 1Click Offers, will be deployed to online and Site-Four credit unions on Tuesday, May 6th. If you intend to launch a 1Click campaign on or after May 6th and you plan on charging a… Read more »
Grow Involvement from Your Members with Election Management Services!
Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to determine whether your credit… Read more »
There’s Still Time to Register for the CUaxis April/May Education Series!
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
Get Ready for an Online Banking EULA System Update
On Tuesday, April 29th at 7:00 AM ET, we will be implementing an updated online banking end-user license agreement (EULA) system, which will require all members to re-accept the agreement in order to log into online banking. What’s Changing with the EULA Update? Please note: the content of the EULA will NOT be changing with… Read more »
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Contact Us!
