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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

Mark Your Calendar for the Next Online Banking Rollover

On Wednesday, November 12th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Wednesday, November 12th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, November 13th at 6:00 AM ET (3:00 AM PT). During this period,… Read more »

Nov 6, 2025

Join Us for a Conversation On Plastics – Card Portfolio Analysis Discussion

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Our upcoming session will focus on the in-depth analysis of an organization’s card portfolio,… Read more »

Nov 6, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Nov 5, 2025

Join Us for a Conversation on Online Member Experience!

The following Conversation on Online Member Experience session was previously scheduled for Tuesday, November 11th. This event has since been rescheduled and will instead be hosted on Tuesday December 2nd. Please note: if you were previously registered for the November 11th session, your registration has automatically carried over to the new date of December 2nd,… Read more »

Nov 10, 2025

Beginning January 2026: Per Transaction Pricing for Clients Using RTP or FedNow Service

The following announcement applies to credit unions Using RTP® and/or FedNow® Service payment rails. As you may recall, when CU*Answers first introduced the RTP® and/or FedNow® Service payment rails, we waived the monthly and per-transaction fees for all of 2025. Please be aware that beginning January 2026, CU*Answers will begin charging your credit union a per-transaction fee for transactions performed via these… Read more »

Nov 5, 2025

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments! Corporate One will be participating in this session, providing insights into what they are seeing in the broader market on these new payment rails. We… Read more »

Nov 5, 2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Nov 4, 2025

Arriving January 1st: AuditLink Vendor Management Enhancements & Pricing Increase

AuditLink is excited to announce enhancements to our AuditLink Vendor Monitor platform coming January 1st, 2026. Credit unions will now have a “Vendor Vetting” option, which provides a workflow for completing due diligence on new potential vendors. This will include the ability to create a contract with the click of a button after you have… Read more »

Nov 4, 2025

Two for Tuesday with CEO Geoff Johnson – 11/04/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Oct 29, 2025

October Owner’s View Monthly Recap

Check out recent programming changes in the October 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Nov 3, 2025