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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Custom Services New Name

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

In Case You Missed It…

Take a look back at some important topics from the last half of August 2026! View Topics

2026 Education Spotlight – Credit Union Checks and Accounts Payable

This course concentrates on issues related to printing and tracking credit union and vendor checks. Topics include setup and configuration of the accounts payable process, and check reconciliation options. By the completion of this course, participants will be able to: Explain the importance of using a database tool such as the accounts payable system to… Read more »

Aug 19, 2026

Here Comes the Next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! If you would like to submit a topic for… Read more »

Aug 19, 2026

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more…. Read more »

Aug 18, 2026

IBM iAccess Upgrades Coming Soon – Stay Tuned for More Information

The latest upgrades for IBM iAccess (used for print sessions) are arriving soon! Get ready to upgrade to version 1.1.9.14 – this update will be required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Updates will need to be applied to all of your CBX workstations. This new… Read more »

Aug 18, 2026

Updates for Paymentus Clients Deployed on 8/18/26

Attention Paymentus clients: As of this morning, August 18th, updates were deployed for clients who partner with Paymentus. This deployment includes: PASS Enhancements A new Reason Code column is now available directly in the payments seach results, displaying cancellation reasons upfront. Steps on how to find it: Log in to PASS and Select Search Payments…. Read more »

Aug 18, 2026

2026 Education Spotlight – Introduction to General Ledger Tools

Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? By the completion of this course, participants will be able to: Identify daily reports that can be used in balancing and monitoring general… Read more »

Aug 18, 2026

Join CU*NorthWest for the 2026 Empower Conference!

CU*NorthWest invites you to our 2026 Empower Conference! This impactful event is an opportunity to gain valuable insights, participate in collaborative networking with your peers, and engage in discussions to help you get the most out of your core! This year’s conference will be hosted at the Northern Quest Resort & Casino in Airway Heights,… Read more »

Aug 18, 2026

Two for Tuesday with CEO Geoff Johnson – 8/18/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Aug 14, 2026

Check Out the Latest Project Deployments

While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the August 18th, 2026 updates, along with tool and programming changes. View Release Notes

Aug 17, 2026

Need to Update User IDs? It’s FREE and Easy!

Does your credit union need to add a new user ID or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Get Started For a list of current User IDs, you can review… Read more »

Aug 17, 2026