Lending Communications are Easier Than Ever with CU*Chat!

Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »

Enhancements for Authorized Paymentus PASS Roles – What’s New?

Attention Paymentus Bill Pay Credit Unions As of May 19th, 2026, Paymentus has implemented enhancements for Authorized FI PASS roles (including FI customer service specialist & FI customer service). These roles now have expanded control over identifying and managing orphaned payments – i.e. payments that occur when an account or card is inactive or deleted,… Read more »

iPay MASTER Site Chat Functionality to Retire in August

Attention Credit Unions Whose Bill Pay Provider is iPay Effective August 26th, 2026, the chat functionality available through the iPay MASTER Site will be retired. To better serve clients, iPay will be reallocating resources to enhance call and case response times, ensuring faster and more consistent support. As a reminder, iPay clients can access a variety… Read more »

Don’t Forget to Join Us for the 2026 Golf Outing as Part of Leadership Week!

Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »

Don’t Forget to Vote in the 2026 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 12, 2026!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? If you have not yet had a chance to vote in the 2026 CU*Answers elections, please visit https://cuanswers.simplyvoting.com/ to complete the voting process. Visit https://elections.cuanswers.com for all… Read more »

Accelerate Card Usage with Digital Wallet Provisioning!

Member expectations have shifted – speed, convenience, and mobile-first access are now the standard. With Digital Wallet Provisioning, members can add their debit card to mobile wallets like Apple Pay and Google Pay directly from mobile banking—enabling faster access to spend, often before the physical card arrives. This capability reduces friction, increases debit card activation,… Read more »